areas of expertise
Operational Assessments
Evaluate current processes, identify opportunities for improvement, and develop strategies to increase efficiency, performance, and overall business efectivness.
Cost Reduction Strategies
Identify opportunities to reduce unnecessary expenses, improve resource utilization, and increase profitability without sacrificing quality.
Leadership Coaching & Development
Strengthen leadership skills through personalized guidance, helping leaders improve decision-making, communication, and accountability.
Customer Experience Improvement
Enhance customer satisfaction by analyzing current experiences, identifying gaps, and implementing strategies that create stronger customer relationships.
Team Development
Build stronger, more collaborative teams by improving communication, alignment, and trust.
Executive Mentoring
Provide experienced guidance and perspective to executives and business leaders navigating growth, challengers, and strategic decisions.
Industries we serve
Transportation & Logistics
Retail & Consumer Goods
Distribution & Sales
Small & Mid-Sized Businesses
30+ Years of Hands-On ManagementÂ
Greg Gallagher has held senior management and general management positions across transportation, retail, consumer goods, distributing, and business ownership - with responsibility for operations generating more than $130 million in annual revenue.
leadership
built through excellence
GMG Business Consultants was founded on a simple belief: every organization can perform better with the right leadership, the right systems, and the right people.
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Founder Greg Gallagher has spent his career leading multi-million-dollar operations, guiding organizational change, improving profitability, negotiating labor agreements, and mentoring leaders at every level. From turning around struggling operations to helping organizations prepare for long-term growth, his focus has always remained the same - build stronger businesses by building stronger leaders.
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Today, GMG partners with organizations looking for experienced guidance without unnecessary complexity or corporate jargon.
The GMG Difference
Throughout his executive career, Greg has led organizations through significant operational improvements. The examples below highlight past achievements from leadership roles and demonstrate the experience he brings to every client engagement. Results vary based on each organization's unique circumstances.
Led Large-Scale Operations
As an Area General Manager, Greg provided executive oversight of 17 facilities supporting 25+ school districts and programs, with responsibility for more than $130 million in annual revenue. He has led complex operations involving customer relationships, contract management, budgeting, fleet oversight, and team performance.
Transformed Underperforming Operations
Greg was brought into struggling transportation and retail environments to identify challenges, rebuild teams, improve processes, and restore profitability. At Durham Transportation Services, he reversed declining profits and achieved nearly 11% profitability within two years through operational controls, cost management, and team alignment.
Increased Revenue and Profitability
Throughout his career, Greg has consistently driven growth by identifying new opportunities, improving operations, and strengthening business performance. He increased revenues by more than 30% over three years in the transportation industry, and improved profits by 150% in only 12 months in the retail industry.
Improved Customer Satisfaction
Greg believes strong customer relationships begin with strong teams. At Durham Transportation Services, Greg created employee-led improvement initiatives focused on customer service, accountability, and communication, increasing customer service scores from 68% to 95% while improving overall customer perception.
Developed Future Leaders
Greg has built leadership pipelines through coaching, mentoring, and structured development programs. Throughout his career, he created management development programs.
Reduced Loss and Improved Performance
Greg has a proven ability to identify inefficiencies and implement solutions that protect profitability. At Giant Foods, he led company-wide shrink reduction efforts that lowered general merchandise losses by 57% through audits, process improvements, and employee training.